We respect your right to privacy and hate spam as much as you do. The goal of this policy is to make explicit, the information we gather on our customers and users, how we will use it, and how we will not. This policy is, unfortunately, longer than we would like, but we must unambiguously address all the relevant cases. We will try and keep the language simple and direct as much as possible.
Panelcs Courses has never sold your information to someone else for advertising or made money by showing you other people's ads, and we never will. This has been our approach since inception, and we remain committed to it. This policy tells you the purpose and who we are, what information we do collect from you, what we do with it, who can access it, and what you can do about it.
The purpose of this Privacy Policy is to describe how Panelcs Courses, Inc. and collects, uses and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including www.panelcscourses.com (collectively referred to herein as the "Site"). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at compliance@panelcscourses.com
This Privacy Policy covers information we collect from you through our Site. Some of our Site’s functionality can be used without revealing any Personally Identifiable Information, though for features or services related to the Courses, Personally Identifiable Information is required. In order to access certain features and benefits on our Site, you may need to submit, or we may collect.
Personally Identifiable Information" (i.e., information that can be used to identify you). Personally Identifiable Information can include information such as your name and email address, among other things. If you reside or are located in the EEA, it can also include your IP address or device identifier. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Panelcs Courses. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.
We collect information about you only if we need the information for some legitimate purpose. Panelcs Courses will have information about you only if
i. Account signup: When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the account signup process. You'll also be required to choose a unique username and a password for accessing the created account.
ii. Event registrations and other form submissions: We record information that you submit when you (i) register for any event, like webinars (ii) submit a form in order to download any brochure, whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support or to contact Panelcs Courses for any other purpose.
iii. Payment processing: When you buy something from us, we ask you to provide your name, contact information, and credit card information or other payment account information. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the credit card number on secured servers of our Payment Gateway Service Providers. Your credit card information is never stored in our system as it is processed by our payment gateway partners which use encryption technologies while processing your information.
iv. Testimonials: When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at compliance@panelcscourses.com
v. Interactions with Panelcs Courses: We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
i. Information from browsers, devices and servers: When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer or mobile network information. We include these in our log files to understand more about visitors to our websites.
ii. Information from first party cookies and tracking technologies: We use temporary and permanent cookies to identify users of our services and to enhance user experience. We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. You can learn more about the cookies used on our websites on our Cookie Policy.
iii. Information from application logs and analytics: We collect information about your use of our products, services, and applications from application logs and analytics tools, and use it to understand how your use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.
i. Affiliates: If someone has registered for any of our products or services through any of our affiliates, the affiliate may have provided us your name, email address, and other personal information. You may contact us at compliance@panelcscourses.com to request that we remove your information from our database. The information provided is used to create access on our platform.
ii. Information from our service providers: Panelcs Courses may receive information about you from review sites if you comment on any review of our products and services, and from other third-party service providers that we engage for marketing our products and services.
iii. Information from social media sites and other publicly available sources : When you interact or engage with us on social media sites such as Facebook, LinkedIn, Twitter, Google+ and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information to allow us to connect with you, improve our products, or better understand user reactions and issues.
Below are the purposes for which the information collected (purposes mentioned above) may be used:
To communicate with you (such as through email) about products that you have downloaded and services that you have signed up for, changes to this Privacy Policy, changes to the Terms of Service, or important notices
To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you.
To ask you to participate in surveys, or to solicit feedback on our products and services.
To provide customer support, and to analyze and improve our interactions with customers.
To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of Panelcs Courses, Panelcs Courses’ users, third parties and the public.
To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them.
To monitor and improve marketing campaigns and make suggestions relevant to the user.
If you are an individual from the European Economic Area (EEA), our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it. Most of our information collection and processing activities are typically based on (i) contractual necessity, (ii) one or more legitimate interests of Panelcs Courses or a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally required to collect your information, or may need your personal information to protect your vital interests or those of another person.
Withdrawal of consent: Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.
Legitimate interests notice: Where we rely on legitimate interests as the legal basis and those legitimate interests are not specified above, we will clearly explain to you what those legitimate interests are at the time that we collect your information.
Opt out of non-essential electronic communications: You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.
Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
Optional information: You can choose not to provide optional profile information and can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.
Panelcs Courses solely has access to the information collected. We do not sell any personal information. We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.
Employees and independent contractors: Employees of Panelcs Courses have access to the information mentioned above on a need-to-know basis. We require all employees to follow this Privacy Policy for personal information that we share with them.
Third-party service providers: We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Partners: We may share your personal information with our authorized partner in your region, solely for the purpose of contacting you about products or services that you have signed up for. We will give you an option to opt out of continuing to work with that partner.
Panelcs Courses may share your personal information with third parties, either because you have consented to allow us to do so or for legal reasons. For example, we may share your personal information with: accreditation & examination bodies (like PMI, PeopleCert, Axelos) to provide pre-examination, examination and post-examination services.
Third parties who provide shipping or publishing services because you have purchased goods or services.
Other reasons Panelcs Courses may share your personal information with a third party.
We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.
